The overview and manager of the devices connected to the system. From here you can see all the displays connected to the system, with a small preview available whenever the display is online. You can also control some aspects of the devices.
There are mainly two different systems running on displays connecting to the iQ platform, namely Orsay and Tizen, which are different on an OS level.
Displays running the Orsay system are generally older, as Orsay is the old system of Samsungs digital signage displays. They are identified by the brown background when the user presses the «Content (Home)» button on the remote control, with a big clock on the left side and a big «URL Launcher» on the right side. It also has the text «SSSP 3.0» in the top left corner.
Displays running the Tizen system are newer, as Tizen was launched as the follow-up to Orsay in 2017. They are identified by the blue bar appearing at the bottom of the screen when the user presses the «Content (Home)» button on the remote control, with a small clock in the top left corner.
To add a new device, press «Add Device».
To edit an existing device, press the «Edit» button under Action.
A device has six options:
«Device Title» – The name/title of the device. It must be a unique name.
«Device Id» – A unique id of the device. It is the serial number for Tizen based devices and a unique internal number for older devices.
«IP Address» – Read-only. The internal IP address of the device.
«Assign directly to channel» – Set whether to assign a Device Group or a Channel to the screen. For most occasions, you should set it directly to a Channel.
«Device Group/Channel» – Set which Device Group or Channel to assign to the device.
«Notes» – A text field where you can write notes about the device. Items to be noted can include device model, size, serial number, placement, orientation (landscape or portrait), and contact person. This field is often used by ComQ Support for these purposes, but feel free to add your own notes if you wish to do so.
To control a device, press «Control» under the Action menu.
There are nine options to control a device:
«Set Time» – Set the clock on the device. The most used case is to set the time using the «Now» button, which sets the current time.
[Note: Due to a limitation in the devices, in which they can only set the hour and minutes, and the unknown length of time for the command to reach the device, it is not possible to sync up two devices.]
«Set Timer» – Sets Timer 1 on both On timer and Off timer for every day on the device.
«Volume (0 – 100)» – Set the volume of the device with a number between 0 and 100.
«Triggering Interval» – Set the interval with which the screen updates information.
[Note: Depricated. This function was turned off after the introduction of screen capture. This button will be removed in a future update.]
«Safety Lock» – Enables the safety lock on the display, which requires a code to use any buttons.
[Note: If you have Orsay displays, please note that the popup that requires the code closes the URL Launcher (thereby losing connection to the iQ platform), and have to be restarted to go back to iQ.]
«Remote Control Lock» – Locks the device from responding to any remote controls.
«Panel Lock» – Locks the device from responding to the panel buttons. Shows a message for a few seconds after a button has been pressed, which goes away automatically.
«All Keys Lock» – Sets both «Remote Control Lock» and «Panel Lock» on the display.
«Restart» – Restarts the device.